INFORMATION PURSUANT TO THE NEW GDPR 2016/679

Our privacy policy aims to be as readable and transparent as possible regarding the way we collect and process your data. We always collect the minimum amount of personal data necessary to provide our services. We use this data only for direct commercial purposes and (when necessary, for example for tax purposes) to comply with the obligations established by current regulations. We do not sell your data to third parties and we allow our visitors / users to update or delete their personal data.

Owner and Responsible of Treatment

The data controller is GLOBALSHOP SRL with registered office in Corso Europa 369 - 80017 Melito Di Napoli (NA) - VAT number 07857771211.

It is possible to contact the Data Controller / Data Processor by email at info@graciapcollection.com or by calling 339 828 8330.

What personal data we collect and why we collect it

E-commerce

When you place a purchase order on our site we collect the following data: Name, Surname, Company Name (Optional), Tax Code and / or VAT number, Full address (street, house number, post code, location), Email and Telephone number . These data are necessary and indispensable in order to allow the correct processing of your purchase and for tax purposes. We will not use this data for marketing purposes (sending newsletters by us) unless you have ticked the appropriate optional box "subscribe to the newsletter!".

We do not collect payment data: all transactions do not take place directly on this site. In case of payment by Paypal or Credit Card, the transaction takes place on the Paypal site. To find out how Paypal treats your personal data, you can read the information clicking here.
In order to be able to offer you Klarna's payment methods, we may pass your personal data to Klarna in the form of contact details and order details to Klarna at checkout so that Klarna can assess your suitability for your methods. payment methods and customize these payment methods. The user's personal data
transferred are treated in line with the policy on Klarna's privacy.

Registration

When registering on our site we collect the following data: Username you have chosen, Email address and Password. This data is stored in our database to allow the normal and proper functioning of our site.

Your email will not be used for Marketing purposes (sending advertising emails by us) unless you have subscribed to our Newsletter.

Your password is encrypted in our database and we have no way to see / recover it. If you forget it, you will need to request a new one by clicking on the appropriate link in the login form.

Social Login

When you click on the “Login with Facebook” button we collect your public profile data on Facebook. This data includes name, surname, e-mail address, link to the social media profile, unique identifier, link to the avatar of the social profile. This data is used to create your user account on our website. You can withdraw this consent at any time by sending us an email.

Contact forms

When you fill out one of our contact forms we collect the following data: Name, Surname (only when provided), Email, Telephone number (only when provided). This data is necessary to enable us to respond to your request (s) and is not used for corporate marketing purposes.

Newsletter (Mailchimp)

When you subscribe to the newsletter of this site (by ticking the mandatory box of consent to this information and clicking on the link received in the confirmation email) you will provide us with your email and optionally also your name and surname. The Newsletter of our site is taken care of in all its parts (saving your personal data on the server and sending advertising emails) by Mailchimp.

Mailchimp is a world leader in sending newsletters. Once you have registered, you will be able to modify / delete the personal data you have provided and your subscription to the service by updating your preferences every time you receive an advertising email; or, alternatively, request cancellation from us at any time by clicking Thu.

Whatsapp banner

When you click on the scrolling Whatsapp banner located on all pages of the site, your device will put you in contact with us through this instant messaging service. We will be able to see your phone number and your Whatsapp profile only if once you click on the banner you send us a message. We will use your telephone number for the strictly necessary purpose of responding to your requests. You can consult the Whatsapp privacy policy clicking here.

Product Comments and Reviews

When visitors or registered users leave comments on the site (including product reviews), we collect the data shown in the comment form as well as the visitor's IP address and browser user agent string to facilitate spam detection.

Product Comments and Reviews

When visitors or registered users leave comments on the site (including product reviews), we collect the data shown in the comment form as well as the visitor's IP address and browser user agent string to facilitate spam detection.

An anonymized string created from your email address (otherwise called a hash) can be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images that include embedded position data (EXIF GPS). Website visitors can download and extract any location data from the images on the website.

Navigation data

For the correct functioning of this site and the services provided, computer systems and software procedures are required which, during their normal operation, acquire some personal data, the transmission of which is implicit in the use of internet communication protocols. These are data that are not collected to be associated with identified subjects, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. (e.g. IP addresses). These data, as well as to allow the normal functioning of our site, are used only for anonymous statistical information relating to the use of the service and to verify its correct functioning and are kept for the strictly necessary period and in any case in compliance with current regulations.

Cookie

This site uses cookies, including from third parties, to improve the browsing experience and allow those who surf to use our services. Cookies are small text files sent from our website and stored on your computer, tablet, smartphone or other mobile device. They contain basic information on Internet browsing and thanks to the browser they are recognized every time the user visits the site.

Some practical examples of cookies:

  • If you leave a comment on our site, you can choose to save your name, email address and website in cookies. They are used for your convenience so you don't have to enter your details again when you leave another comment. These cookies will last for one year.
  • If you have an account and access this site, a temporary cookie will be set to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when you close the browser.
  • When you log in, different cookies will be set to save your login information and screen viewing options. Login cookies last two days while cookies for screen options last a year. If you select "Remember Me", your access will persist for two weeks. If you log out of your account, login cookies will be removed.
  • If you modify or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data, but simply indicates the ID of the article just modified. Expires after 1 day.

We use the Facebook Pixel for statistical purposes only and not for user profiling. For more detailed information, please consult our page Use of cookies.

Content embedded by other websites

The articles / pages / products on this site may include embedded content (e.g. videos, images, articles, google maps, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, integrate additional third-party tracking and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Google Analytics

We use Google Analytics to collect information regarding the use of our website such as the number of visitors per day and / or in a certain period of time, the number of pages viewed and the popularity of certain pages / articles / products. Google Analytics uses Cookies and other similar technologies to identify your device and provide information about it including:

  • IP address (anonymized thanks to the special function to prevent the storage of information relating to complete IP addresses. The information used can, therefore, be considered not falling within the definition of personal data and the processing of the same is subtracted from the obligation of the prior consent of the 'user)
  • Geographical location (approximate)
  • Device type (computer, smartphone, tablet)
  • Operating system and browser used
  • Which site did you visit before arriving at our website.

Our website DOES NOT USE the advertising functions of Google Analytics and therefore does not perform user profiling and / or remarketing operations through it.

With whom we share your data

All personal data collected on our site are treated as confidential. We disclose your data in part or in full in the limited circumstances described below and with adequate guarantees on your privacy:

  • If required by law, we will disclose information about you in response to a subpoena, court order or other lawful government request.
  • With our employees and / or authorized individuals who need to know the data you submit through our site in order to enable us to offer you our services and / or for administrative, billing, taxation and all other related purposes. We require all of them to strictly adhere to this Privacy Policy.
  • Mailchimp: to allow the proper functioning of our Newsletter.
  • With our hosting provider: Serverplan (only the navigation data mentioned in the previous paragraph "what personal data we collect and why we collect it")

For how long we keep your data

  • The data you send when sending a purchase order are kept indefinitely and in any case for the period of time necessary for administrative and tax purposes.
  • Your username, email address and password of the account created on this site are kept indefinitely or until you request their cancellation.
  • The data you send by filling in the contact forms are saved indefinitely on our servers and on our company devices. You can request the deletion of such data at any time by consulting the next paragraph "what rights do you have about your data".
  • The email address you provide when subscribing to the Newsletter is saved indefinitely or until not request cancellation.
  • If you leave a comment, the comment and its metadata are kept indefinitely. This is how we can automatically recognize and approve any subsequent comments instead of keeping them in a moderation queue.
  • Your data on Google Analytics are stored for 26 months for statistical purposes. After this period of time they will be automatically deleted.
  • The navigation data are kept for the strictly necessary period and in any case in compliance with current regulations.

What rights do you have on your data?

If you have an account on this site, or have left comments, you can request to receive a file exported from the site with the personal data we hold about you, including any data you have provided to us. You can also request that we delete all personal data about you, including that which you have provided by placing an order, registering an account and / or filling in contact forms and which we store on our servers and company devices. This does not include any data we are required to keep for administrative, legal or security purposes.

If you wish to know which of your personal data we have and / or wish to delete them, you can do so by sending an email to info@graciapcollection.com

Where we send your data

Your personal data resides on our corporate devices and (even those shared with our hosting provider) in any case within the European community.

The data you provide for subscription to the Newsletter are also processed outside the European community (Mailchimp's servers are located in the United States).

The data collected by Google Analytics is processed in the United States.

Visitor comments can be checked via an automatic spam detection service.

Contact Information

For any information / doubt / question regarding the processing of your personal data, you can contact the data controller / manager, GLOBALSHOP SRL at the address info@graciapcollection.com or by calling the number 339 828 8330.

How we protect your data

We do our best to keep your personal data safe. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymity and pseudonym where possible. We monitor and update our systems in order to prevent possible vulnerabilities and attacks.

Even if we do our best, we cannot guarantee the security of your information. However, we are committed to reporting data breaches to the relevant authorities. We will also notify you if there is a threat to your rights or interests. We will do everything reasonably possible to prevent security breaches and assist authorities in the event of breaches.

From which third parties we receive data

We do not receive data from third parties.

What automated decision making process and / or profiling we do with user data

We use the Facebook Pixel for statistical purposes only and not for user profiling. For more information see the page Use of cookies.

Changes to the privacy policy

This privacy policy has been in force since 27.07.2018 and GLOBALSHOP SRL may modify or update its content.

To this end, we invite you to visit the section relating to Privacy to check the updated version.