graciapcollection.com is not responsible for any damage or loss, direct and / or indirect, deriving from the sale of goods and services offered in the catalog published on the site graciapcollection.com, even for delayed and / or non-delivery of the product, nor for the correspondence of the goods to the specifications published on the site, nor for any other fact not directly attributable to graciapcollection.com.
In the product catalog published on the site graciapcollection.com. Since access and the possibility of placing an order online, they modify the availability of the product in real time, graciapcollection.com does not guarantee the certainty of assignment of the ordered goods. It is possible that some products in our catalog show 0,00 € as the purchase price, this value indicates that temporarily those products are not available
Orders can be sent in 3 ways:
- Via the website graciapcollection.com (recommended)
- By sending an email to firstname.lastname@example.org specifying the items, the quantity, any sizes / measurements, the shipping address and the chosen payment method.
- By calling the 3398288330 or to 0817100885 (from 9 to 18 excluding Saturday and Sunday)
All the prices entered on the site, in the relative column, are to be understood as prices VAT included. Prices can be changed at any time, without notice.
The goods supplied must be paid for by bank transfer in advance, Paypal / credit / prepaid card, prepaid Postepay top-up or cash on delivery.
Unless different conditions that must be agreed in writing with graciapcollection.com.
Right of withdrawal.
The private customer can, within 15 days of receiving the goods, exercise the right of withdrawal if he does not find the product he likes.
graciapcollection.com will, at the customer's choice, refund the value of the product or replace the item with an equivalent product. In the event that he / she wishes to exercise this right, it is necessary to communicate it by registered letter with acknowledgment of receipt (return receipt) within 15 days from the date of receipt of the goods, and to send the material for which he / she requests the replacement or refund no later than more than 15 days from receipt of the same directly a graciapcollection.com. In case of a refund request, graciapcollection.com, will refund the amount due within 10 days from the date of receipt depending on the payment method chosen during the purchase.
The following rules apply to the right of withdrawal:
- The customer must be a private individual (the purchase may have been made with a receipt or invoice).
- The product must be intact, complete with all its parts, resealable packaging not damaged or crumpled.
- All transport or packaging costs are charged to the customer
- graciapcollection.com, does not reimburse the costs of transport neither outward nor return, sending postal documents or other.
- graciapcollection.com, make the refund relating exclusively to the actual value of the product (verifiable on graciapcollection.com) at the time it is delivered / delivered to our company.
- graciapcollection.com reserves the right to deduct from the refund, in case of damaged cardboard packages, from 3 to 12 €.
All shipments are made by express courier with parcel tracking link.
Shipping costs include packaging and postage costs. The mark has a cost of 4 euros additional to the cost of shipping.
The boxes are reasonably sized and your items are well protected.
For products of the "Gracia P" line, shipments are made within 7-15 working days from receipt of payment.
This timing is justified by the fact that the products of this line are entirely handmade and produced in Italy.
The “Sun One” products and the “Caseone” products and the Angy “Gracia P” Smart Cover, Watches and Wallets products are shipped within 3.5 working days from receipt of payment.
If you need further information please do not hesitate to contact us.